Shipping

Shipping Information & Costs/Shipping Time/Estimated Arrival Date/Shipping Status Tracking
Logistics information and costs

Taiwan main island and outer island area

Supermarket: NT$100 for a single parcel

Chunghwa Post: NT$100 for a single parcel

Non-Taiwan area

SF Express: The buyer will pay separately after receiving the goods.

DHL: The buyer will pay separately after receiving the goods.

*Non-Taiwan areas may be subject to local tax, customs duties or customs clearance fees at the recipient address.
Shipping time
In-Stock Items: Orders with only in-stock items will be shipped within 5 business days (excluding weekends and holidays) based on payment order.

Pre-Order Items: Pre-order items have varying arrival times and usually take 3-30 business days to arrive (excluding weekends and holidays). If an order includes both in-stock and pre-order items, they will be shipped together once all items are ready.

*Note:For orders with both in-stock and pre-order items but wanting in-stock items sooner, please place separate orders.

During national holidays, the Lunar New Year, or busy logistics periods, delays may occur. Delivery will be handled per the logistics company’s arrangements. Thank you for your understanding.
Estimated arrival time
Convenience Stores: Approximately 1-3 business days after dispatch (excluding weekends and holidays)

Chunghwa Post: Approximately 2-3 business days after dispatch (excluding weekends and holidays)

SF Express: Varies based on delivery address

DHL: Varies based on delivery address

During national holidays, the Lunar New Year, or busy logistics periods, delays may occur. Delivery will be handled per the logistics company’s arrangements. Thank you for your understanding.
Logistics status query
Convenience Stores

     7-ELEVEN：Click to Check

     FamilyMart：Click to Check

     Hi-Life：Click to Check

Other Logistics Providers

     Chunghwa Post：Click to Check

     SF Express：Click to Check

     DHL：Click to Check

Shipping times may vary based on distance, customs, and other factors. You can track your package on each logistics provider’s website; the actual arrival time will depend on logistics.
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